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How to Evaluate Voice Agents in 2025: Beyond Automatic Speech Recognition (ASR) and Word Error Rate (WER) to Task Success, Barge-In, and Hallucination-Under-Noise

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How to Evaluate Voice Agents in 2025: Beyond Automatic Speech Recognition (ASR) and Word Error Rate (WER) to Task Success, Barge-In, and Hallucination-Under-Noise